Dispatcher/Customer Service
Colorado Portables Colorado Portables Fort Lupton, CO Fort Lupton, CO Full-time Full-time $24 - $27 an hour $24 - $27 an hour 2 days ago 2 days ago 2 days ago Job
Summary:
We are a small but growing portable sanitation company seeking a highly motivated and customer-oriented individual to join our team as a Dispatcher.
The job includes, but is not limited to, the following tasks:
Communicate information and instructions to drivers (schedules, route changes, road conditions, accidents, emergencies, etc.
) informing them of a variety of situations that may impact their scheduled services or deliveries Handle all customer call-ins and update customers on expected delivery/service times Make outgoing calls to customers regarding issues such as locked gates and missed services Support drivers during reported emergencies and provide appropriate resources to assist with issues Work with the customer service on scheduling deliveries or services Post route & pick-ups and deliveries and sequences routes & pick up and deliveries as needed Review driver manifests at end of day to ensure that pencil notes have been documented and work with drivers to capture delivery/service information Conduct route check in to ensure that all information on the manifest is accurate and complete so that it can be posted properly Keep Operations Manager updated on issues and resolution of issues Perform other duties as assigned Job Type:
Full-time Pay:
$24.
00 - $27.
00 per hour Expected hours:
40 per week
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule:
8 hour shift Ability to Relocate:
Fort Lupton, CO 80621:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Summary:
We are a small but growing portable sanitation company seeking a highly motivated and customer-oriented individual to join our team as a Dispatcher.
The job includes, but is not limited to, the following tasks:
Communicate information and instructions to drivers (schedules, route changes, road conditions, accidents, emergencies, etc.
) informing them of a variety of situations that may impact their scheduled services or deliveries Handle all customer call-ins and update customers on expected delivery/service times Make outgoing calls to customers regarding issues such as locked gates and missed services Support drivers during reported emergencies and provide appropriate resources to assist with issues Work with the customer service on scheduling deliveries or services Post route & pick-ups and deliveries and sequences routes & pick up and deliveries as needed Review driver manifests at end of day to ensure that pencil notes have been documented and work with drivers to capture delivery/service information Conduct route check in to ensure that all information on the manifest is accurate and complete so that it can be posted properly Keep Operations Manager updated on issues and resolution of issues Perform other duties as assigned Job Type:
Full-time Pay:
$24.
00 - $27.
00 per hour Expected hours:
40 per week
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule:
8 hour shift Ability to Relocate:
Fort Lupton, CO 80621:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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